Frequently Asked Questions
Everything you need to know about our ethical beauty products and services.
Are your products cruelty-free?
Yes, we are 100% cruelty-free and have been fighting against animal testing since 1989. Most of our products are also certified vegan.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your status by logging into your account on our website.
What is your return policy?
We offer a 45-day return policy for products purchased online or in-store. Items must be returned with a receipt and in their original packaging.
Do you offer international shipping?
Currently, we ship to most major countries. Shipping rates and delivery times vary depending on the destination and selected shipping method.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I join the Love Your Body™ Club?
You can join our loyalty program for free online or in-store to earn points on every purchase, receive birthday gifts, and get exclusive member offers.